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To support people, organisations and business to understand the value of collaboration and the benefits achieved through collaborative working.


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  • 21 Jun 2022 4:57 PM | Adrian Wright (Administrator)

    ICW is pleased to annouce that General (retired) Lamont Kirkland will be a key speaker at its Members Day and AGM on 5th July 2022 on 'Making A Difference'.

    General (retired) Kirkland from Team Army will talk on 'Collaboration in the Third Sector'.

  • 24 May 2022 4:51 PM | Adrian Wright (Administrator)

    Advisory Council Election Results May 2022

    The Following ICW members have been elected to the Advisory Council for a period of 2 years:

    Lois Love FICW

    Jo Potter FICW

    Andrew Hopper FICW

    Odilon Serrano MICW

    John Doyle MICW

    Brian Walton MICW

    Henry Pavey MICW

    Bryn Richards MICW

    The following corporate member companies have been elected to the Advisory Council for a period of 4 years:

    Jeremy Campbell

    Richard Holm

    Víctor García

    Sophia Gallifant

    Who join with the Sitting 4 corporate member companies, who will be up for re-election in 2024:

    Babcock Int'l
    Steve Abrahams

    Network Rail
    Kevin Tozer

    Sarah Vanderheide

    Leigh Verrall

  • 16 Mar 2022 4:25 PM | Adrian Wright (Administrator)

    ICW presents its First Certificate of Competence under ISO44003 to NATS and Thinking Space Systems Ltd. and confirms that their Collaborative Business Relationship meets the intent of the MSME scheme.

    John Osborn presents the ICW certificate of Competence to Paul Roberts of Thinking Space Systems Ltd watched by Darren Rowlands of NATS.

  • 16 Mar 2022 2:44 PM | Adrian Wright (Administrator)

    Tim Mowat hosted a strategy workshop for the team of ICW at Warwick university on the 1st of March.

    Tim commented on the uniqueness of ICW that it can drawer on over 500 years of combined Collaborative experience in the one team.

  • 16 Mar 2022 12:42 PM | Adrian Wright (Administrator)

    ICW welcomes 4 new members who successfully completed the ISO 44001 Leaders Course held at Warwick university from 7-10 March 2022.

    Thomas Maliet, Isabelle Bielawski, Mathew Squire and Rachel Lindy are pictured with ICW's Leigh Lawry and Warwick University's Paul Connor after successfully completing the course.

  • 16 Mar 2022 12:31 PM | Adrian Wright (Administrator)

    ICW welcomed Thomas Maliet and Isabelle Bielawski as the First Members of the Institute based in France.

    Thomas and Isabelle of Transdev - the France-based Public Transport company - both successfully completed the ISO 44001 Leaders Course held at Warwick university in March.

  • 11 Feb 2022 11:06 AM | Adrian Wright (Administrator)

    Leigh Lawry (Tutor) and Paul Connor (Adjudicator) pose with the 3 successful candidates who attended the ISO 44001 Leaders Course run by ICW at Warwick University this week.

    Congratulations to David Mason, Andy Cooper, and Peter Hayes all who passed the course and are now eligible to apply for membership of the Institute and become MICWs.

  • 12 Jan 2022 10:38 AM | Adrian Wright (Administrator)

    ESS Defence, part of Compass Group UK & Ireland, and the Defence Infrastructure Organisation (DIO) have won the Institute for Collaborative Working Service Sector Award.

    The award recognises teams that excel in improving service delivery through a collaborative approach. It marks the successful relationship between ESS and DIO in the delivery of three large Defence Soft FM contracts in the East, South West and Wales & West Midlands. The contracts, awarded under the MOD's Hestia programme, cover 240 military establishments and 100+ services, ranging from catering, retail and leisure through to waste, cleaning and laundry. The objective for both organisations is to enhance the lived experience for service personnel in the sites where they live and work.

    The Hestia programme brings together multiple ESS, DIO and military stakeholders. A structured approach to collaboration at the highest level has enabled ESS and DIO to develop and instil shared objectives, ways of working and behaviours that filter through the contracts.

    Both organisations have achieved ISO 44001 certification for the relationship which is managed by a joint ESS and DIO partnering board. The systems and processes required by the standard facilitate a consistent approach which is key to successful collaboration.

    Benefits delivered through the relationship include:

    • Ensuring colleague and customer safety through the joint development of safe operating procedures during COVID-19
    • Enhancing the lived experience through investment in food service and retail facilities, including the first fully self-service convenience store on the UK Defence estate
    • Embracing digitalisation to improve access to services through implementation of the ESS App designed specifically for Defence and Government customers
    • Focusing on sustainability across all service streams, including increasing plant-forward meal options, introducing chemical free cleaning, eliminating the top ten single use plastic products, delivering zero waste to landfill from contract start and consistently improving recycling rates
    • Supporting personal wellbeing through a detailed wellness programme designed for ESS, DIO and military colleagues.

    Mark Webster, Managing Director – ESS Defence, Energy and Government Services, commented:

    "We are delighted that our relationship with DIO has been recognised by the Institute for Collaborative Working. Both organisations are committed to working closely together for the benefit of service personnel and we have put structures in place to drive effective collaboration at all levels, from our senior leadership teams to our frontline colleagues. The partnership has delivered great things during the first four years of the Hestia programme and there is much more to come."

    Richard McKinney, Regional Delivery Director - DIO, commented:

    "Recognition by the Institute for Collaborative Working is a great achievement. We are committed to working together and collaborating; which means that we solve problems quicker, we learn from each other, and ultimately our customers get better outcomes."

    For further information please contact Compass Group UK & Ireland Communications Team on 01895 554 999 or email

  • 23 Dec 2021 10:44 AM | Adrian Wright (Administrator)

    ICW confirmed Fellowships on five of its members at the ICW 2021 Awards Event on the 16th of December.

    The event was due to be held at the House of Lords but due to the Covid restrictions being extended by the Palace of Westminster it was transferred online.

    Jo Potter, the chair of the Professional Development SIG who chaired the interview panel of Fellows early in the Month announced the following recipients.

    Nicky Painter

    Nicky is one of the longest serving members of ICW since the days of Partnership Sourcing. Over those years she has been an active associate undertaking a variety of projects in support of the Institutes goals including the early days of our individual membership production of the Partner and always there when we needed help.

    Andrew Hopper

    Andrew has been an enthusiastic supporter of the Institute for a number of years working through Skanska and the wider industry to promote collaborative working. His energy has been invaluable to the development of some of our Special Interest Groups.

    Leigh Lawry

    As one of ICW's Associate Directors Leigh has been a great champion of collaborative working and principal Tutor for both BSI courses delivered by ICW and the ICW Leaders course where he has been acknowledged by all for his dedication and support.

    Lois Love

    A tireless supporter of ICW and champion for our younger members Lois though both the advisory Council and her work alongside Jo Potter in the development of our Professional development special interest group in the creation of our recently launched mentoring scheme.

    Leigh Verrall

    Leigh as the product lead for BSI of ISO 44001 her expertise in the field of standards has been recognised by many within ICW and organisations striving to enhance their collaborative capability together her contribution as BSI corporate representative on the Advisory council.

  • 30 Nov 2021 2:39 PM | Adrian Wright (Administrator)
    Projects by their very nature require many stakeholders to work together to deliver outcomes. The greater the level of collaboration the higher the probability of success. This webinar was held on 23 November 2021.
    Read the full article on
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