Menu
Log in
ICW logo

Advancing collaboration to make good things happen

Advancing collaboration to make good things happen

Log in
LOGIN/OUT >

Trust Index

The Trust Index is a 10-parameter diagnostic tool. It is typically completed by a number of participants to:

  • Establish the degree of trust in a business-to-business (B2B) relationship
  • Surface any issues that need addressing

Functionality

  • Web-based managed service
  • Automated participant invitations, reminders and progress tracking
  • Optional anonymity control
  • Capture of parameter scoring and related issues
  • Reports updated in real-time

Additional Options

  • In-depth gap analysis between organisations, departments, functional teams, etc
  • Capture suggested improvement actions
  • Export comments and suggested improvement actions to action management tool
  • Categorise relationships for category-based reporting
  • Categorise participants under 'roles', for role-based reporting

How it Works

  • Single relationship (2 or more parties), with mutual measurement
  • One-to-many relationships (portfolio), with one-way measurement (survey mode) inviting:
    • Our relationship managers to review our partners' capability/performance, and/or
    • Our partners to assess our organisation's capability/performance
  • Typically, 10-25 participants from each party (scalable for as many as needed)
  • Aim to repeat every 3, 6 or 12 months, depending on criticality and current state of relationship

For further information, please contact Adrian Miller.

83 Victoria Street, London SW1H 0HW . Email: enquiries@icw.uk.com . Phone: 0203 691 1530
Powered by Wild Apricot Membership Software