To support organisations that have or are implementing Collaborative Business Relationship Management Systems to BS 11000/ISO 44001 or in the process of migrating to the international standard and have a need for external audit support.
BS 11000 was the first standard in the world to address collaborative relationship management and the behaviours and culture required for success. ICW has been the driving force behind this development based on the CRAFT methodology, and its evolution to an international standard ISO 44001. From the standards inception ICW recognised that adoption and implementation of a collaborative relationship standard breaks new ground in terms of management systems and in particular internal auditing approaches.
Internal audits are an essential and important part of maintaining and improving an effective collaborative relationship management system. They enhance the value of the relationship and maintain the ongoing ability to collaborate. Internal audits are a key tool for:
Since the introduction of BS 11000 the ICW team has been closely involved with the majority of adopters. Together with the development of the current certification programme and the ICW validation programme providing oversight of approved certification bodies.
From the outset ICW found organisations internal auditing processes required assistance to interpret and develop their capability. As such ICW introduced training courses utilising our experienced team. We also received requests where, at least initially, organisations sought knowledgeable external support to underpin their internal resources which in some cases become an integral part of their auditing capability.
In the light of our experiences and client requirements ICW has introduced its Internal Audit Support Services, which are tailored to individual organisations requirements, to provide the following:
Based on the extensive experience the ICW team can provide a flexible support service that supports the individual needs of the organisation.
Providing confidence to senior management and clients of the audit process and harnessing the opportunities for continual improvement.
or via any of the ICW team.